FAQ

Where is the FREE tax preparation site located?

Gracie’s Village – Community Room (Map), 1540 E. Apache Blvd., Tempe, AZ (located on the northwest corner of Apache Blvd. and Una (Butte) Avenue, a few blocks west of McClintock Drive).  If driving, please park in the lot behind Gracie’s Thrift Store and use the spaces on the north and west perimeter of the lot.  If utilizing public transportation, here is a link to best plan your trip.  For 2021, this site will only be used for drop-off tax service by appointment only – no walk-ins accepted.

When is the FREE tax preparation site open?

Monday & Tuesday Evenings – 3 pm to 7 pm
February 15-April 13, 2021

Saturdays – 9am to Noon
February 20-April 10, 2021 

Drop-off tax service is by appointment only – no walk-ins available.   A limited number of appointments are available each day the tax site is open. Click button below to check availability and schedule an appointment.  

Check availability and schedule an appointment >   (No appointments are posted – check back on February 22) 

What is 100% Virtual Tax Services?

Due to risks relating to  COVID-19 pandemic, a no-contact tax service called Virtual VITA is being offered which uses technology for document transfer, tax preparation, video conference with the tax preparer and sign your tax returns.  This option is for the user with the electronic capabilities to scan and send documents, connect with tax preparer via Zoom, and utilize our DocuSign option to sign your returns.  Those interested in this service can email making a request for the Virtual Intake Packet to start the process. 

Who is eligible?

You may be eligible for free tax preparation if you meet one of these requirements:

  • Low-to-moderate income taxpayers making under $57,000 in 2020
  • Seniors (65 and older)
  • Individuals with disabilities

Eligibility is subject to complexity of the tax return. 

What do I need to bring with me?

Complete List of What to Bring  >

What types of tax returns are prepared?

Federal and Arizona State such as Forms 1040 and 1040EZ and related schedules such as A, B & C-EZ.  Past year federal tax returns such as Forms 1040 and 1040EZ and related schedules such as A, B & C-EZ for 2019, 2018. 2017 and 2016.

Can I split my refund between bank accounts or purchase US Savings Bonds?

The IRS has made it easy to save some of your federal tax refund by allowing you to split your tax refund among three accounts, such as a checking, savings and a U.S. Savings Bond. Plan to bring your checking and savings account numbers and the name of your financial institution with you when you get your taxes done. The Tempe VITA site offers incentives to save a portion of your tax refund by purchasing a US Series I Savings Bond.  VITA volunteers will answer your questions about the incentives for purchasing US Savings Bonds.

Can a volunteer at the site help me apply for FAFSA (Free Application for Federal Student Aid)?

Taxpayers served at this VITA site will have trained volunteers to assist them in completing the Free Application for Federal Student Aid (FAFSA) after their return is completed.

Is there anything NEW I have to bring as part of the Health Care Law and my tax return?

Taxpayers who participate in the Affordable Care Act (ACA) Healthcare Marketplace will need to bring Form 1095 A (ACA Statement).  Taxpayers who purchase their own healthcare coverage or have employer-provided healthcare are not required to bring Form 1095 B or C or other health insurance verification.  For more info visit the IRS webpage on Health Care Law & Your Return and Affordable Care Act Tax Provisions for Individuals and Families.

Can I be screened for benefits such as Food Stamps at the site?

Yes, it is an easy process completed at the time of your tax return preparation.

Am I eligible for any federal tax credits?

Click the links below to learn about the four common tax credits (and the new credit related to the Affordable Care Act) and eligibility requirements.

Earned Income Tax Credit >
Child Care Tax Credit >
Child Tax Credit >
Education Tax Credit >
Premium Tax Credit >

Are there special requirements for self-employed taxpayers?

Yes, please review the special requirements for self-employed taxpayers before coming to the Free Tax Prep site. You may NOT be eligible to receive free tax preparation at this and other Volunteer Income Tax Assistance (VITA) sites.

Learn More >

Are there other VITA sites outside of Tempe that offer free tax preparation services?

The Maricopa County VITA Network includes tax preparation sites in Mesa, Chandler, Phoenix and the West Valley.  Utilize the quick links below to locate additional tax sites near you.  Note:  Most tax site locations will not be listed until after January 15, 2021.

To find a VITA site near you click here then enter your zip code .

Mesa United Way >
City of Phoenix >
West Valley >
AARP >
Scottsdale >